General conditions of sale of products sold on Pilot's Station

Date of last update 09/07/2020

Article 1 - Object

These conditions govern sales by the company PILOT'S STATION 3 AV GUSTAVE EIFFEL 33700 MERIGNAC.

Article 2 - Price

The prices of our products are indicated in euros all taxes included (VAT and other taxes applicable on the day of the order), unless otherwise indicated and excluding processing and shipping costs.

In the event of an order to a country other than mainland France, you are the importer of the product (s) concerned. Customs duties or other local taxes or import duties or state taxes may be payable. These rights and sums are not the responsibility of the company PILOT'S STATION. They will be your responsibility and are your sole responsibility, both in terms of declarations and payments to the competent authorities and bodies in your country. We advise you to inquire about these aspects with your local authorities.

All orders whatever their origin are payable in euros.

Company PILOT'S STATION reserves the right to change prices at any time, but the product will be billed based on the rate in effect at the time of validation of the order and subject to availability.

The products remain the property of the company PILOT'S STATION until full payment of the price.

Please note: as soon as you take physical possession of the products ordered, the risk of loss or damage to the products is transferred to you.

Article 3 - Orders

You can order:

On the Internet : https://pilots-station-airfield.com/

The contractual information is presented in French and will be confirmed at the latest at the time of validation of your order.

Company PILOT'S STATION reserves the right not to record a payment, and not to confirm an order for any reason whatsoever, and more particularly in the event of a supply problem, or in the event of difficulty concerning the order received.

Article 4 - Confirmation of your order

Any order appearing on the website https://pilots-station-airfield.com/ assumes adherence to these General Conditions. Any order confirmation entails your full and complete acceptance of these general conditions of sale, without exception or reservation.

All the data provided and the recorded confirmation will constitute proof of the transaction.

You declare having perfect knowledge.

The order confirmation worth signing and acceptance of transactions.

A summary of your order information and these General Conditions will be sent to you in PDF format via the e-mail address confirming your order.

Article 5 - Payment

The fact of validating your order implies for you the obligation to pay the indicated price.

Payment for your purchases is made by credit card through the secure system.

The card is only debited when the order is shipped. In the event of split deliveries, only the products shipped are debited.

Article 6 - Retraction

In accordance with the provisions of article L.121-21 of the Consumer Code, you have a withdrawal period of 14 days from receipt of your products to exercise your right of withdrawal without having to justify reasons or to pay penalty.

Returns are to be made in their original condition and complete (packaging, accessories, instructions). In this context, your responsibility is engaged. Any damage suffered by the product on this occasion may be such as to defeat the right of withdrawal.

Return costs are your responsibility.

In case of exercise of the right of withdrawal, the company PILOT'S STATION will refund the sums paid, within a period of 14 days after the notification of your request and via the same means of payment as used in the order.

EXCEPTIONS TO THE RIGHT OF WITHDRAWAL

In accordance with the provisions of article L.121-21-8 of the Consumer Code, the right of withdrawal does not apply to:

The provision of services fully performed before the end of the withdrawal period and whose performance has begun after the express prior consent of the consumer and express waiver of his right of withdrawal.
The supply of goods or services whose price depends on fluctuations on the financial market beyond the control of the professional and likely to occur during the withdrawal period.
The supply of goods made according to the consumer's specifications or clearly personalized.
The supply of goods likely to deteriorate or expire quickly.
The supply of goods which have been unsealed by the consumer after delivery and which cannot be returned for reasons of hygiene or health protection.
The supply of goods which, after having been delivered and by their nature, are inseparably mixed with other articles; The supply of alcoholic beverages whose delivery is deferred beyond thirty days and whose value agreed upon at the conclusion of the contract depends on fluctuations in the market beyond the control of the professional.
The supply of audio or video recordings or computer software when they have been unsealed by the consumer after delivery.
The supply of a newspaper, periodical or magazine, except for subscription contracts to these publications.
Transactions concluded during a public auction.
The supply of digital content not provided on a physical medium, the execution of which has begun after the express prior consent of the consumer and express waiver of his right of withdrawal.
Article 7- Availability

Our products are offered as long as they are visible on the site https://pilots-station-airfield.com/ and within the limits of available stocks. For products not in stock, our offers are valid subject to availability from our suppliers.
In case of unavailability of a product after placing your order, we will inform you by email. Your order will be automatically canceled and no bank debit will be made.

In addition, the website https://pilots-station-airfield.com/ does not intend to sell its products in large quantities. Therefore the company PILOT'S STATION reserves the right to refuse orders for identical items.

ARTICLE 8 – DELIVERY

The products are delivered to the delivery address indicated during the ordering process, within the period indicated on the order validation page.

In the event of a shipping delay, an email will be sent to you to inform you of a possible consequence on the delivery time that has been indicated to you.

In accordance with legal provisions, in the event of late delivery, you have the option of canceling the order under the terms and conditions defined in article L 138-2 of the Consumer Code. If in the meantime you receive the product, we will reimburse it and cover the shipping costs under the conditions of article L 138-3 of the Consumer Code.

In the event of deliveries by a carrier, the company PILOT'S STATION can not be held responsible for late delivery due exclusively to the unavailability of the customer after several proposals for appointments.

Article 9 - Guarantee

All our products benefit from the legal guarantee of conformity and the guarantee against hidden defects, provided for by articles 1641 and following of the Civil Code. In the event of non-compliance of a product sold, it may be returned, exchanged or refunded.

All complaints, requests for exchange or refund must be made by post within 30 days of delivery.

The products must be returned to us in the state in which you received them with all the elements (accessories, packaging, instructions, etc.). The shipping costs will be reimbursed to you on the basis of the invoiced price and the return costs will be reimbursed to you on presentation of the supporting documents.

The provisions of this Article do not prevent you from benefiting from the right of withdrawal provided for in Article 6.

Article 10 - Liability

The proposed products comply with the French legislation in force. The responsibility of society PILOT'S STATION can not be engaged in the event of non-compliance with the legislation of the country where the product is delivered. It is your responsibility to check with local authorities the possibilities of importing or using the products or services you plan to order.

In addition, the company PILOT'S STATION cannot be held responsible for damages resulting from improper use of the purchased product.

Finally the responsibility of society PILOT'S STATION cannot be held liable for all the inconveniences or damages inherent in the use of the Internet network, in particular a break in service, an external intrusion or the presence of computer viruses.

Article 11 - Applicable law in the event of disputes

The language of this contract is French. These terms and conditions are subject to French law. In case of dispute, the French courts will have exclusive jurisdiction.

Article 12 - Intellectual property

All elements of the site https://pilots-station-airfield.com/ are and remain the intellectual and exclusive property of society PILOT'S STATION. No one is authorized to reproduce, exploit, redistribute, or use for any purpose whatsoever, even partially, elements of the site whether they are software, visual or audio. Any simple or hypertext link is strictly prohibited without the express written consent of the company. PILOT'S STATION.

Article 13 - Personal data

Company PILOT'S STATION reserves the right to collect nominative information and personal data concerning you. They are necessary to manage your order, as well as to improve the services and information we send you.

They can also be sent to companies that contribute to these relationships, such as those responsible for the execution of services and orders for their management, execution, processing and payment.

This information and data is also stored for security purposes, in order to meet legal and regulatory obligations.

In accordance with the law of January 6, 1978, you have the right to access, rectify and oppose personal information and personal data concerning you, directly on the website.

Article 14 - Proof archiving

Company PILOT'S STATION archive the purchase orders and invoices on a reliable and durable medium constituting a faithful copy in accordance with the provisions of article 1348 of the Civil Code.

Computerized registers of the company PILOT'S STATION will be considered by all parties concerned as proof of communications, orders, payments and transactions between the parties.